Nowadays, WhatsApp is an essential communication tool for many people. It is said to be the most popular texting app in the world right now. If your WhatsApp doesn't work, it's frustrating.
It's not always clear what the problem is, so you'll need to try a few troubleshooting steps to narrow it down. You can see the most common ways to fix it when WhatsApp is not working on your phone.
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Make sure you have a solid wireless connection
You may have trouble connecting and using WhatsApp for your phone's wireless connection to not work properly.
Make sure your phone's display setup sees a Y or cellular signal, and if in doubt, you can try using another app to make sure your connection isn't causing any problems with the Internet.
Sometimes, swipe to the right side of the screen to see quick directions on your iPhone's control network or Android, and then tap the Airplane Mode icon. Please wait a moment and tap your wireless to do it again.
Check if WhatsApp is down
We always blame our devices when something is not working, but the problem may not be local. WhatsApp is not working, maybe because the service is down.
An easy way to see if the problem is WhatsApp itself is to try using another app or browser. If all else fails, WhatsApp's servers are likely to be a problem. You can also use online tools like Website Down Detector.
This service will notify you if there is any problem with WhatsApp. If WhatsApp is down, all you can do is wait until the service is restored.
WhatsApp might have deleted your account
If you use your WhatsApp account regularly, this is probably not a problem for you, but if you haven't opened WhatsApp in a while, it is worth mentioning that the service reserves the right to delete your account after 120 days of inactivity. If your account is deleted, you will need to create a new one.
Check for updates
Although running older apps often does not cause any problems, sometimes the services also make some changes on the server-side, making some functions seem useless. You want to make sure you're running the latest version of the app, so go to the Google Play Store and check for updates.
While you're at it, you may also want to check if any updates are available on your device. Follow the instructions below to learn how to update your Android device.
How To Check Android Updates:
1. First, go to the App Store.
2. Tap the search icon at the bottom right and search for "WhatsApp."
3. If there is an update available in the app, the button will say update - tap it.
Otherwise, it will say Open, indicating that you are already up to date.
If the WhatsApp app has a problem, you can fix it by closing the app and running it again.
After shutting down WhatsApp, restart it and see if it is fixed.
Allow all app permissions
This problem can happen many times if WhatsApp is not permitted to access the required information. For example, WhatsApp may have problems if you accidentally deny permission to your phone contacts.
How to change the app's permission settings:
Go to settings and open the app.
Go to Apps.
Find the WhatsApp app under All Apps.
Make sure to allow access to everything.
Clear your WhatsApp cache
WhatsApp may have data cache issues.
This prevents the app from working properly, so you should clear your cache and see if it solves your problem. If you use WhatsApp on iPhone, there is no way to clear the cache. Instead, you'll need to uninstall the app and reinstall it from the App Store.
1. Open WhatsApp's Settings app and tap Applications.
2. If necessary, tap View All Apps and then tap on WhatsApp
3. Tap Storage and Cache
4. Click this button to clear the cache.
Restart the app. Note that clearing the app's storage will delete your login information and all other stored data from the app.